Evaluation of Drug Information Services For Outpatients In Pengadang Health Center
DOI:
https://doi.org/10.37824/6ejdwh83Keywords:
Community Health Center, Drug Information Service , Minister of Regulation No. 74 2016Abstract
This study evaluates the implementation of drug information services for outpatients at UPTD Puskesmas Pengadang in 2025. A descriptive quantitative design with a cross-sectional approach was employed. Data were collected from 63 outpatients using validated and reliable questionnaires based on Ministry of Health Regulation No. 74/2016. Descriptive statistics were used to assess the extent to which pharmaceutical staff delivered essential drug information, including dosage, administration, side effects, and storage. Results indicate that most aspects of PIO were categorized as very good: type and quantity of drugs (90.5%), dosage (93.7%), timing of use (100%), and drug administration (100%). Compliance counseling also scored positively (74.6%). However, deficiencies were observed in information regarding drug side effects (46.0%), management of side effects (34.9%), and storage instructions (25.4%), which ranged from fair to poor categories. These findings highlight both strengths and gaps in current practices, suggesting the need for continuous professional development for pharmacists and standardization of patient counseling services. The study provides important insights for improving patient safety, therapeutic outcomes, and the overall quality of pharmaceutical services at the primary care level.
References
[1] Abdu Aguye, U., Sani, S., & Musa, H. (2022). Gender differences in health-seeking behavior and medication use. Journal of Public Health Research, 11(2), 145–153.
[2] Agu, A., Opara, C., & Yusuf, A. (2025). Pharmaceutical care and patient-centered drug counseling in primary healthcare. International Journal of Pharmacy Practice, 33(1), 22–31.
[3] Hermansyah, A. (2023). Development and validation of a drug information service questionnaire in Indonesian primary care. Indonesian Journal of Pharmacy, 34(4), 278–285.
[4] Kementerian Kesehatan RI. (2016). Peraturan Menteri Kesehatan Republik Indonesia Nomor 74 Tahun 2016 tentang Standar Pelayanan Kefarmasian di Puskesmas. Jakarta: Kemenkes RI.
[5] Muharni, R. (2015). Statistik kesehatan. Jakarta: Rineka Cipta.
[6] Nuraini, A., Rahayu, D., & Rokhani, R. (2022). Evaluation of drug information services in community health centers. Indonesian Journal of Health Sciences, 12(3), 201–210.
[7] Sinaga, J., Putra, R., & Kurniawan, A. W. (2019). Application of accidental sampling in health service research. Journal of Quantitative Methods, 9(2), 56–64.
[8] Sugiyono. (2019). Metode penelitian kuantitatif, kualitatif, dan R&D. Bandung: Alfabeta.
[9] Yulianti, D., Arsyad, S., & Rahman, A. (2020). Patient comprehension of medication instructions in primary health care. Pharmacy Practice Journal, 18(1), 112–118.
